About Us
Yes! Our Online Banking service is a safe and secure way to conduct your banking transactions. We use the highest security technology to maintain the privacy and security of your transactions.
Online Banking is free to customers of Sanborn Savings Bank.
Click on Online Banking at the top of the page. Click Enroll Now.
There is an "Online Banking" link at the top of the screen. Simply click Online Banking, enter your User ID and password and click Log In.
Make sure you are using the correct User ID and password. If you have forgotten your password, click Forgot Password? and follow instructions. If you should enter your User ID and Password incorrectly three times, the system will lock any additional attempts to log on to the system. To unlock your online banking account, either click Forgot Password? and follow instructions or contact the Bank at (712) 930-3211 or (800) 409-8455.
We ask you enter your payments in 3-5 business days before they are due to ensure they will arrive to the business on time.
Bill Pay is an online payment system that allows you to pay all of your bills online without having to write a check. Once enrolled in Bill Pay you can set up who you need to pay, enter in the amount owed, and submit. We will send the funds to the company or person you designated on your behalf.
Bill Pay is provided free of charge to all Sanborn Savings Bank customers. You may only use Bill Pay services on our checking accounts.
We would like to discuss our many options available for your next loan. Contact Us to see what your rate could be.
You bet! Just Contact Us and we’ll help you get this set up.
Lobby: 9:00 AM – 4:00 PM
Driveup: 8:30 AM – 4:30 PM
Friday:
Lobby: 9:00 AM – 5:00 PM
Driveup: 8:30 AM – 5:00 PM
You may obtain your credit report for free annually. You may request yours at www.annualcreditreport.com or by calling toll free (877)322-8228.
Call us at (800)409-8455 or (712)930-3211 as soon as possible. If it is after our regular business hours call SHAZAM at (800)383-8000.
E-Statements are electronic versions of your original paper statements. They look like paper statements and contain the same images and information, but are available on the day they are created. As soon as your statement is ready, we will notify you via email.
Log into Online Banking. From your Home page, click on Accounts at the top of the page. Click Statement Preferences. Agree to the Electronic Terms and Conditions. On each account you would like to activate for E-Statements, in the delivery drop down box, change it to electronic. Click Save.
You simply log into Online Banking. At the top of your screen, choose Accounts, then click E-Satements & Notices. In the box, choose the account you would like to view the statments for and click Search. This will bring up your most recent statements. To view statements not shown in the list, simply click the search magnifying glass & put in a different date range to search. Statements are available for 2 years.
Sanborn Savings Bank Online Banking Customer Guide
Mobile Banking App is available to download on iPhone or Android devices. To download our app, search for “Sanborn Savings Bank” in the App Store or Google Play. When prompted, enter your Online Banking credentials.
Mobile Deposit Make a deposit with our Sanborn Savings Bank App. Once logged in, click the DEPOSITS tab and follow the on-screen instructions. Mobile Deposit Limit: $10,000.00 Max Daily Limit. Amounts may be increased as needed by contacting the bank.
Set up Alerts to know what is always going on with your money! Log into Online Banking or Sanborn Savings Bank App and click your name or menu at the top, settings, and alerts.
E-statement sign up Log into your Online Banking. From your Home page, click on Accounts at the top of the page. Select Statement Preference. Accept the Term and Conditions. On the accounts you would like to activate for E-Statements, change the Delivery Option to “Electronic”. Scroll to the bottom of the screen and click Save.
E-Statement viewing-Log into Online Banking and click Accounts at the top of your screen. Select E-statements & Notices. Choose the correct account and click Search. Choose the statement you wish to view. To get older statements not in the list, Click the search magnifying glass and change the date range to include the date you are looking for.
Changing nickname on account: Click into the account, click details. At the top by the name, click change account nickname.
Changing account listing order: Click edit. Use toggle on side to move or hide accounts.
Face ID/Fingerprint ID: Log into SSB App, Click Menu, Settings, Authorized Device Enrollment. Name device, User ID, Password. Enroll.
Un-enroll Face ID/Fingerprint ID: Log into SSB App, Click Menu, Settings, Authorized Devices, Click trash can to delete OR Authorized Device Enrollment. Click un-enroll.
Remove Stopped Numbers from receiving text code: Accidently replied stop to a text with confirmation code? Login, go to profile, stopped numbers, Checkmark number to reactivate and check mark I agree. Click Activate. Customer should get a text at the number to say they have been activated.
Downloading transactions to .csv file. Click on the account you want to download transactions for. Click the Search Magnifying glass under History. Change the date range to be the correct range you want to download. (Custom range will let you put in specific dates.) Click search. Once the transactions are showing on the page, click download under History. This will create a .csv file in your download file folder on your computer.
Forgot your password If you have forgotten your password, click Forgot Password? and follow instructions.
Locked Users: If you should enter your User ID and Password incorrectly three times, the system will lock any additional attempts to log on to the system. To unlock your online banking account, either click Forgot Password? and follow instructions or contact the Bank at (712) 930-3211 or (800) 409-8455.
Password Parameters Passwords must be 9 to 32 characters long and must contain all of the following: a lowercase letter (a-z), an uppercase letter (A-Z), a digit (0-9), and a special character (~!@#$%^&*()[]{}<>_+-=/|\.,:;`'"?). Passwords expire every 180 days
Session Timeouts: Online session & mobile sessions will timeout after 15 minutes
Transactions & Statements stay on system for 730 days (2 Years)
Deactivated & Deleted Users Users are deactivated after 180 days of inactivity and deleted after 365 days of inactivity